Terms and Conditions

These site terms explain the main rules that apply when you access or use New Funclub Casino’s website, create or use a player account, place wagers, play games powered by Real Time Gaming, or take part in promotions and related services.

By visiting the site, registering an account, depositing, wagering, or otherwise using our services, you agree to follow these conditions of use. This page is designed to set clear expectations and outline the rights and responsibilities that help keep the platform fair, secure, and transparent for everyone.

If you do not agree with these service terms, please do not use the website or create an account.

Who Can Use the Platform (Adults Only)

New Funclub Casino is intended for adults only. You must be of legal gambling age in the jurisdiction where you are located when you access the site and use the services.

Online gambling laws vary. It is your responsibility to confirm that using online casino services is legal in your location. We may restrict or deny access to the platform (or parts of it) in certain countries, regions, or territories, and we may apply location-based limitations to games, payments, or promotions.

Account Sign-Up Basics: Keep It Accurate, Keep It Yours

When you register, you agree to provide information that is accurate, complete, and kept up to date. This includes details such as your name, date of birth, address, contact information, and any other account details we reasonably request.

Your account must be registered in your own name and used only by you. You may only create and use the number of accounts permitted by the operator. If we reasonably believe multiple accounts are being used to gain an unfair advantage, claim offers improperly, or bypass restrictions, we may take steps to protect the platform, including limiting access or closing accounts.

Identity Checks (KYC): What We May Ask For and Why

To help protect players and meet compliance and security obligations, we may request verification at registration, before withdrawals, or at any other point we consider necessary. Verification may include requesting documents or information to confirm:

• your identity and age
• your address or residency
• ownership of a payment method (card or crypto wallet where applicable)
• source-of-funds or transaction details in certain situations
• that your account activity is legitimate and consistent with fair play

If requested, you agree to provide the required information within a reasonable time. In some cases, features such as withdrawals, bonus eligibility, or account access may be limited while verification is pending.

Your Account, Your Responsibility

You are responsible for keeping your username, password, and login access confidential. Any activity that occurs through your account is treated as authorized by you, unless we determine otherwise based on our security review.

Player accounts are personal. They may not be shared, transferred, sold, or used on behalf of another person. Do not allow anyone else - including friends or family - to play, deposit, or withdraw using your account.

If you believe your account has been accessed without permission, contact support as soon as possible so we can help secure it.

Deposits, Withdrawals, and Account Balances

New Funclub Casino supports a range of payment options, which may include Visa, MasterCard, American Express, bank wire transfers, and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and Tether. Availability can vary by location, banking rules, and technical or operational limits.

Key points to understand:

• Processing times, minimums, maximums, and fees (if any) may vary by payment method.
• We may apply reasonable reviews before approving withdrawals, including verification checks and security assessments.
• In some cases, we may request that withdrawals are made back to the original funding method where possible, or use an alternative method when needed for security or operational reasons.
• Your displayed balance may include real-money funds and bonus funds, which can be subject to different rules.

We aim to keep transactions smooth and timely, but we cannot promise exact timeframes for every deposit or withdrawal due to factors outside our control (such as banking networks or third-party processing).

Bonus Rules That Matter: Promotions, Free Spins, and Free Chips

Promotions may come with their own bonus terms, which apply in addition to these platform rules. When you claim an offer, you agree to follow the specific promotion conditions shown at the time.

Common promotion conditions may include:

• eligibility requirements (including location restrictions)
• minimum deposit amounts
• wagering (playthrough) requirements
• time limits to use a bonus after activation
• game restrictions or different contribution rates by game type
• maximum bet limits while a bonus is active
• maximum conversion or withdrawal caps

For example, some bonuses may be “sticky,” meaning bonus funds cannot be withdrawn until wagering is completed. Some offers may restrict claiming a new bonus while an existing bonus balance remains or while a withdrawal is pending. Also, bonus codes generally must be entered and applied before wagering with the deposit - if play begins first, the right to claim the bonus may be forfeited.

No-deposit offers (such as free chips) may have maximum cashout limits and country restrictions. Deposit-based offers may also include caps (for instance, a maximum cashout of a multiple of the deposit amount).

Because promotion availability can change, always read the specific offer details in the cashier, promotion page, or your account area before opting in. If anything is unclear, contact support before you deposit or wager.

Games and Access: What You Can Expect

We work to provide reliable access to games and services, but availability can depend on your location, device, browser, operating system, and software updates. From time to time, maintenance or technical issues may affect access or performance.

We may add, remove, suspend, or limit games, promotions, features, or site sections at any time. This can happen for operational, compliance, technical, or product reasons. We do not guarantee that any specific game, feature, payment method, or bonus will be available in every region or at every moment.

Fair Play Standards: Keeping the Platform Honest

Using the platform means playing fairly and using the services as intended. Prohibited behavior includes, but is not limited to:

• providing false, misleading, or incomplete account information
• using the site for unlawful purposes
• fraud or attempted fraud, including payment manipulation and chargeback abuse
• collusion with other players or coordinated play designed to exploit the platform
• bonus abuse, including multiple accounts or methods intended to claim promotions improperly
• attempting to manipulate game outcomes, systems, or promotions
• using unauthorized software, scripts, bots, or automated play tools
• allowing another person to access or use your account

We may review play patterns and transactions to protect players and the integrity of the service.

When We May Limit Access or Take Action

To keep New Funclub Casino secure and fair, we may take reasonable actions when we believe the platform rules have been broken, verification is incomplete, or misuse is occurring. Depending on the situation, actions may include:

• refusing or limiting service in specific cases or regions
• restricting access to certain features (such as withdrawals or promotions) while a review is underway
• removing promotion eligibility or voiding promotional benefits where misuse is identified
• freezing transactions temporarily for investigation and security checks
• suspending or closing an account when necessary

We aim to apply these measures in a balanced way and to resolve reviews as efficiently as possible, especially when additional information is required from the player.

Errors and Technical Issues: How We Handle Mistakes

Occasionally, technical problems or human error can result in incorrect information being displayed - such as wrong balances, pricing or paytable issues, bonus miscredits, or game malfunctions. Sessions can also be interrupted by connectivity issues, device problems, or software updates.

When obvious errors occur, we reserve the right to correct them and address the results of the error in a fair and reasonable way. This may include adjusting balances, voiding wagers that were affected by a malfunction, or re-crediting a wager where appropriate based on the circumstances and available records.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. We encourage players to set limits that fit their budget and to take breaks when needed.

Responsible gaming tools or account restrictions may be available, such as deposit limits, session limits, or self-exclusion options depending on the services available in your region. If you feel gambling is becoming a problem, consider using these tools and contacting support for guidance.

Intellectual Property: Website Content and Brand Assets

The website’s design, branding, logos, text, graphics, and software elements are owned by New Funclub Casino or used under license. You may use the site for personal, non-commercial purposes only.

You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit any part of the site or its content without written permission, except where permitted by applicable law.

Third-Party Providers and Linked Services

Some services on the platform may be provided by third parties, including game providers, payment processors, identity verification services, and other technical partners. These services may be subject to their own operational limits and availability.

The site may also contain links or references to third-party websites or tools. We do not control external services and are not responsible for their content, availability, or policies.

Limitation of Liability (In Plain Language)

We work to operate the platform responsibly, but we are not responsible for losses or damages that result from circumstances beyond our reasonable control or from misuse of the service. This can include, for example:

• interruptions caused by maintenance, network issues, or third-party outages
• device incompatibility, browser issues, or user-side errors
• delays caused by banks, payment networks, or blockchain confirmation times
• force majeure events (events outside reasonable control)
• account access issues caused by sharing credentials or failing to secure login details

Nothing in these site terms limits any rights you may have under applicable law that cannot be excluded.

No Guarantees: Service Provided “As Is” and “As Available”

The website, games, and services are provided on an “as is” and “as available” basis. While we aim for stable performance, we cannot guarantee uninterrupted access, constant availability, or error-free operation at all times.

Updates to These Platform Rules

We may update these terms and conditions periodically to reflect changes in services, security practices, legal requirements, or operational needs. The most recent version posted on the website will apply from the date it is published, unless we state otherwise.

We recommend reviewing this page occasionally, especially before claiming new promotions or making significant deposits.

Other Policies You Should Review

These service terms work alongside other important pages and rules on our site, such as our Privacy Policy, Cookie Policy, Responsible Gaming information, bonus terms for individual promotions, and any AML/KYC-related notices where applicable. Each policy helps explain how specific parts of the platform operate.

If there is a conflict between these general account rules and a specific promotion’s terms, the promotion’s specific terms will usually apply to that offer.

Contact New Funclub Casino

If you have questions about these conditions of use, your account, or how the platform works, you can reach New Funclub Casino support using our official channels:

Email: support@newfunclub.com Phone: +1-888-480-1070

By using the site and maintaining an active account, you confirm that you understand and accept these platform rules. They exist to protect players, support fair play, and keep expectations clear while you use New Funclub Casino’s services.